Mobile locksmith serving Columbia, SC & surrounding areas

Monday – Sunday, 7:00am – 8:00pm

Privacy Policy

At Prime Lockout, your privacy is important to us. This Privacy Policy explains how we collect, use, protect, and handle your personal information when you visit our website or request our locksmith services.

1. Information We Collect

When you contact us or request our services, we may collect information such as your name, phone number, email address, service address or location, vehicle information, and other details needed to provide our services.

We may also automatically collect limited non-personal information, including your browser type, device information, IP address, and website usage data. This information helps us understand how visitors use our website and improve the overall user experience.

2. How We Use Your Information

We may use the information we collect to:

  • Provide reliable and timely locksmith services
  • Respond to service requests, questions, and inquiries
  • Communicate with you regarding appointments and services
  • Improve our website, services, and customer experience
  • Process and manage service-related requests
  • Protect our website and services from fraud, abuse, or unauthorized activity

We only collect and use information that is reasonably necessary for these purposes.

3. How We Share Your Information

Prime Lockout does not sell or rent your personal information.

We do not share your information with third parties for their own marketing purposes. However, we may share limited information with trusted service providers, contractors, or business partners when necessary to operate our business and provide services to you.

We may also disclose information when required by law, legal process, court order, or when necessary to protect our rights, customers, employees, or property.

4. How We Protect Your Information

We take reasonable and appropriate measures to protect your personal information from unauthorized access, misuse, alteration, disclosure, or loss.

While we use industry-standard security practices, no method of transmitting or storing information online can be guaranteed to be completely secure. We regularly review our security practices and take reasonable steps to maintain the protection of customer information.

5. Cookies & Tracking Technologies

Our website may use cookies and similar technologies to improve website functionality, understand visitor behavior, and collect basic analytics.

Cookies may help us remember preferences, analyze website traffic, and improve your browsing experience. You can manage or disable cookies through your browser settings. Please note that disabling certain cookies may affect some website features.

6. Your Privacy Rights

Depending on applicable law, you may have the right to request access to, correction of, or deletion of certain personal information we hold about you.

If you would like to make a privacy-related request or have questions about how your information is handled, please contact Prime Lockout. We will make reasonable efforts to respond to your request in accordance with applicable laws.

7. Updates to This Privacy Policy

Prime Lockout may update this Privacy Policy from time to time to reflect changes in our services, business practices, or applicable laws.

Any updates will be posted on this page along with a revised effective date. We encourage you to review this Privacy Policy periodically. Your continued use of our website or services after an update means you acknowledge the revised policy.

8. Contact Us

If you have questions about this Privacy Policy, how we handle your personal information, or your privacy rights, please contact Prime Lockout. Our team will be happy to assist you.